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BigCommerce, CMA CGM Group partner to power end-to-end ecommerce solutions for thousands of global merchants

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BigCommerce, CMA CGM Group partner to power end-to-end ecommerce solutions for thousands of global merchants. Image: CMA CGM
BigCommerce, CMA CGM Group partner to power end-to-end ecommerce solutions for thousands of global merchants. Image: CMA CGM
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BigCommerce, a leading Open SaaS ecommerce platform for fast-growing and established brands, the CMA CGM Group, a world leader in shipping and logistics, and subsidiary NewOxatis, a leading publisher of ecommerce solutions, announced a strategic partnership to enable thousands of NewOxatis’ merchants to build world-class digital storefronts powered by BigCommerce. With the “NewOxatis powered by BigCommerce” product, the enterprise partnership provides NewOxatis merchants with access to best-in-breed technology, preeminent tech and agency partnerships and cross-channel expansion so they can create powerful online consumer experiences.

“Through this partnership with a global ecommerce leader like BigCommerce and through the complementary expertise that exists within our Group, we can develop ecommerce and digital marketing solutions for our clients and also manage the entire logistics chain,” said Michael Miramond, chief digital officer of the CMA CGM Group and CEO of NewOxatis. “This partnership is fully in line with the CMA CGM Group’s commitment to accelerate innovation and digitalization of its industry by providing an end-to-end digital offering to its customers.”

The start of the Covid-19 pandemic heralded a noteworthy shift to online shopping and has resulted in a significant boom to ecommerce markets in the Eurozone — projections for ecommerce sales in Europe alone are expected to total US$541 billion1 in 2021. B2B and B2C businesses that seek to create or expand their digital storefronts will leverage NewOxatis’ 20 years of expertise and BigCommerce’s proven array of native ecommerce capabilities and rich partner ecosystem to digitalize with a scalable, high-functionality platform.

“Our joint venture with the CMA CGM Group and NewOxatis represents the next in a series of significant partnerships that demonstrate our continued expansion throughout EMEA, the success of our ‘Powered by BigCommerce’ product and our unique position in the industry to help these markets prosper,” said Brent Bellm, chief executive officer at BigCommerce. “BigCommerce’s commitment to the material growth of NewOxatis’ customer base is supported by our partnership’s rich fusion of best-in-breed technology, our Open-SaaS platform and world-class shipping and logistics which will empower merchants to build, innovate and grow their businesses online.”

The partnership will equip merchants with a new online sales channel that is fully integrated with information systems, uses ERP and product information management (PIM) software, along with CRM and marketing tools. Additionally, it will offer a full ecommerce website design service and digital marketing solutions, such as search engine optimization (SEO) and advertising with Google Ads to enhance clients’ online presence so they can reach new target audiences and grow their sales.

As a group dedicated to offering transport and logistics solutions to meet clients’ needs worldwide, CMA CGM is accelerating its digital transformation. By investing in R&D, and specifically in IoT, artificial intelligence and blockchain, the Group is developing more innovative and more secure solutions to improve the experience of users, be they customers or staff members.

“Maintaining and upgrading ecommerce tech stacks is critical in a world where retailers are rapidly adopting a digital-forward posture, and the significant rise in these costs presents a major challenge for SaaS providers,” said Russell Klein, chief commercial officer at BigCommerce. “With our ‘Powered by’ product, SaaS providers can offer their merchants industry leading capabilities and an innovative platform powered and updated by BigCommerce, which is key in a market that is becoming concentrated to a small number of well-capitalized competitors.”

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Food Logistics

MSC announced a new direct service, called NWC – WAF service

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MSC announced a new direct service, called NWC - WAF service. Image: Pixabay
MSC announced a new direct service, called NWC - WAF service. Image: Pixabay
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MSC announced a new direct service, called NWC – WAF service, connecting Dakar and North Europe, and providing the best transit times on the market.

The new NWC – WAF service, dedicated to the export of reefer commodities from Senegal, will connect the country’s fruit, vegetable and frozen fish suppliers directly to key commercial partners across Europe including France, Belgium and United Kingdom in one week. MSC will connect Senegal with key European gateways such as Antwerp in 7 days, London in 9 days and Le Havre in 11 days.

MSC operates one of the world’s largest and most advanced reefer container fleets. We provide exporters with expertise at every step of the cold supply chain including dedicated reefer experts guaranteeing regular and frequent monitoring of shipments, from the receipt of the loaded container to its final destination.

The fleet deployed for this service will be ready to meet the demand for reefers throughout the season to transport fruit, vegetable and other fresh and frozen products from Senegal to consumers across Northern Europe with an average of 600 plugs available onboard each vessel.

Starting immediately, the service will rotate as follows: Antwerp– London Gateway – Le Havre – Tema – Lomé – Tincan/Lagos – Abidjan – Dakar – Antwerp

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Logistics & Supply Chain

Maersk launches new rail service in India, Pratigya Express

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Maersk launches new rail service in India, Pratigya Express. Image: Maersk
Maersk launches new rail service in India, Pratigya Express. Image: Maersk
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A.P. Moller – Maersk, the integrated logistics company, continues to design and implement logistics solutions that address the ever-evolving needs of its customers. Building further on its strong commitment towards developing a robust rail network in India, Maersk flagged off yet another weekly, dedicated rail service, the ‘Pratigya Express’, from Sonipat Inland Container Depot in NCR to APM Terminals Pipavav Port on the western coast of India in Gujarat.

“The NCR is abundant with retail and rice exporters who need a regular connection from their manufacturing facilities to the consumers in the western market. Through our dialogues with our customers, we realised that they faced two challenges – either they don’t have a fixed schedule for departure from Sonipat ICD, and once they get it, they do not necessarily make it to the right vessel connection at the port.” said Major Jyoti Joshi Mitter, Head of Rail, Maersk India.

She added, “Our ambition was to address both these problems with a single solution – we launched a dedicated weekly rail service that gives the exporters a fixed visibility on departure from the origin and then connects to a fixed vessel connection at the APM Terminals Pipavav Port.”

The ‘Pratigya Express’ will move cargo from Sonipat ICD to APM Terminals Pipavav Port with a transit time of two and half days. From there, the cargo will have the option to connect on services such as the Shaheen Express, which will be launched in the coming days or the MECL.

Both of these services will then be able to take the cargo to the Middle Eastern or European markets. Studies show that cargo moved on rail instead of road has advantages in terms of both cost-savings and time-savings. These two benefits eventually also contribute to reducing carbon footprint.

Maersk’s new ‘Pratigya Express’ service on the Western Dedicated Freight Corridor will move 90 TEUs very week. APM Terminals Pipavav Port also plays an important role by being the first port to be connected to the DFC and has excellent connectivity to the hinterland through its rail head and road infrastructure.

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Logistics & Supply Chain

DHL Supply Chain signs an expanded contract with Vodafone

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DHL Supply Chain signs an expanded contract with Vodafone. Image: DHL
DHL Supply Chain signs an expanded contract with Vodafone. Image: DHL
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DHL Supply Chain, Deutsche Post DHL Group’s contract logistics specialist, has signed an expanded contract with Vodafone. For many years, DHL has been supplying network components and equipment for the expansion of Vodafone’s cable network. Such equipment includes cable reels, fiber optic cables and the telecom cabinets that can often be seen along streets. In addition to handling logistics for this equipment, DHL has set up a new and innovative webshop solution for Vodafone and its service partners to process orders for approximately two thousand Vodafone products.

DHL Trading Solutions, a business unit of DHL Supply Chain Germany & Alps, is working on the project as a 4PL provider. It coordinates and manages all processes in the end-to-end supply chain, including planning, implementation and oversight. Vodafone and its customers and business partners benefit from having DHL as their sole point of contact. Among other things, DHL has taken over the management of materials and suppliers from Vodafone. New orders are triggered whenever reorder points or warning levels are reached or Vodafone’s forecasts indicate that new inventory needs to be procured. This ensures that Vodafone’s technicians and external service partners receive the materials they need when and where they need them.

Based on Vodafone’s specifications and requirements, DHL has developed a customized, integrated webshop solution for order processing. Customers and business partners will also benefit from having a customer service unit operated by DHL to assist with any questions about webshop orders when needed; this unit is to be expanded and improved in cooperation with Vodafone in the months ahead.

“We’re very pleased to have set up this intuitive, innovative and customized webshop platform for Vodafone after a very short preparation and implementation period,” says Rainer Haag, Chief Executive Officer of DHL Supply Chain Germany & Alps. “It enables Vodafone’s technicians and external service partners to order at short notice the network components and equipment needed to expand its cable network.”

Ullrich Heid, Head of Network Logistics at Vodafone GmbH, is also pleased with the expanded contract. “With DHL Supply Chain, we have an experienced, expert partner of long standing who, in a short time, has shown us it can completely take over these extremely important and time-critical logistics processes and everything associated with them,” he says.

In this partnership, with assistance from an external partner DHL is also providing Vodafone with inventory financing for all products stored in the warehouse. To this end, DHL has taken over all of Vodafone’s inventory. That means DHL will now sell the required equipment to the construction companies so that Vodafone is ultimately invoiced only for the materials actually needed and sold. “Thanks to our expanded cooperation with DHL through the webshop platform and the associated services, we’ve been able to remove the inventory from our own business and have it efficiently pre-financed until customers order from the DHL webshop,” adds Heid.

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