Escher, the global leader transforming postal operators and couriers, today announced the launch of Riposte Track, Trace, and Last-Mile Delivery, a cloud-based suite of parcel tracking and traceability solutions which help postal operators meet the rapidly changing business requirements for first and last-mile delivery.
The last mile is the final segment of the parcel delivery journey where the Post or courier delivers the package to the customer, either at home, the office, or to a pick-up/drop-off location. The last mile is also widely known as the most expensive and inefficient part of the supply chain. A recent study predicted that global logistics spending will reach €9.5 trillion this year, with 40% of that total attributed to last-mile delivery.
With Riposte Track, Trace, and Last-Mile Delivery, Escher significantly enhances its first and last mile solution capabilities with a comprehensive suite of track and trace products designed to streamline how parcels are tracked within and outside of the enterprise.
“Riposte Track, Trace, and Last-Mile Delivery completely redefines the first and last-mile delivery process for Posts everywhere, giving your customers and operations the visibility they need to manage deliveries” said Brody Buhler, CEO, Escher. “From facilitating cross border shipments, integration with logistic partners, white-glove last-mile service offerings for customers, dynamic route optimization and planning and more, Riposte Track, Trace, and Last-Mile Delivery adds immediate value for Posts, partners, and customers.”
Key features of Riposte Track, Trace, and Last-Mile Delivery include:
- Real-time parcel traceability, providing greater visibility for employees, partners, stakeholders, and customers.
- The ability to offer real-time parcel delivery redirect, parcel intercept, and delivery window services to customers.
- A simplified and integrated inbound process automatically receives pre-advice of incoming parcels from vendors before the packages arriving within a Post’s operations.
- Precision delivery with real-time GPS tracking and turn-by-turn navigation for drivers.
- Chain of custody for high-value items.
- Dynamic addition or removal of jobs from an active delivery route.
- Seamless integration with sorting automation technology, providing real-time decisions on parcel sorting.
- Preassigning parcels to delivery routes.
- Integrations with route optimization software to dynamically optimize routes.